Pets are allowed at the Bonus Aparthotel. The service is paid.

Cost for pets*:

• one-room apartments: 1,000 rubles;
• two-room apartments: 1,500 rubles.

You must also make an additional security deposit upon check-in: 5,000 rubles.

*The indicated cost is charged for every 7 days of stay. For stays of less than 7 days, the cost remains unchanged.

At any time of the day you can order delicious food and drinks to your room.

You can make an order from your room by calling 1890 or place an order on our website, and also order food using the Voice Assistant Alice (The "Hotel Bonus" skill is at the stage of being introduced into operation, technical delays are acceptable, we will be glad to receive any feedback to improve the service).

The cost of delivery is 200 rubles, however, you can pick up the dish yourself at the hotel reception absolutely free of charge.

The majestic peaks of Krasnaya Polyana beckon with their beauty and breathtaking views.

You can purchase one-day ski passes and walking tickets for the Krasnaya Polyana Resort at the reception of the Bonus Aparthotel.

Don't miss the chance to feel the magic of the mountains, recharge yourself with the energy of nature and conquer the snowy slopes.

Your new adventure begins here.

Children up to 7 years old inclusive can stay in the apart-hotel room with their parents free of charge. Upon request, the following are provided free of charge: a cot for children up to 3 years old, a high chair, steps, a potty.

Delicious and healthy meals for children can be ordered to the room by calling 1890. Delivery is available around the clock.

Bonuses are given to those who choose the apart-hotel "Bonus". If you arrived by car, then a special parking rate applies to you. A large indoor parking lot is located very close, within walking distance.

Parking cost for guests: 550 rubles.

For your convenience, the aparthotel is equipped with a ski room for drying equipment and a luggage room for storing things. The services are free of charge.

All apart-hotel guests may use the cable lift at Krasnaya Polyana Resort to reach the +960 m station at no charge. This service is included in the price of your stay and you can enjoy unlimited rides up and down. Such a bargain!

As you take the cable lift up, you will savor the breathtaking views of the mountains and the surrounding area. At Krasnaya Polyana Resort, cable lifts operate in both winter and summer (except for a short routine maintenance period in autumn).

1. Upon check-in at the aparthotel, a refundable security deposit of RUB 5,000 must be paid to ensure the safety of the property in the room.

2. Smoking in hotel rooms, on terraces and balconies, as well as in common areas is prohibited (including hookahs, electronic cigarettes, tobacco heating systems, etc.)

3. Available number of people staying in a room:

• one-room apartments: 2 guests;
• two-room apartments: 4 guests.

*Children under 5 years old without a separate bed
*It is possible to accommodate an additional guest on the sofa.

The cost of an additional bed is RUB 850. The additional bed includes a set of linen, towels, a place on a sofa without a folding function in the living room area.

4. Uniform time for observing the rules of residence in terms of silence - from 23:00 to 07:00 hours.
5. Visitors are allowed to stay in hotel rooms until 23:00. After 23:00, visitors are required to leave the hotel room or register at the hotel with documents.

Check-out time in summer from April 1 to December 14:

• Check-in — from 15:00
• Check-out — until 12:00

Check-out time in winter from December 15 to March 31:

• Check-in — from 18:00
• Check-out — until 15:00

1. All guests must show their passports when checking in

2. A birth certificate is required for guests below the age of 14

3. Children below the age of 18 who are not accompanied by parents must show a letter of parental consent for the child to stay accompanied by a third person

4. Foreigners must carry and show the following documents when checking in: foreign citizen's passport, immigration card and visa (if required for their country).

To guarantee your reservation, a prepayment of 1 night's stay is required.

Cancellation of your reservation without compensation is possible up to 7 days before the arrival date.

If you pay on the website and then cancel within 7 days, the refund is made:

• by canceling your reservation via confirmation sent to the email address specified during booking;
• by phone.

If you pay directly at the reception desk and then cancel within 3 days, the refund is made through the reception desk using the same payment method that was used to pay for your stay:

• if you pay in cash, the refund is made in cash;
• if you pay by credit card, the refund is made to the card that was used to pay for your stay.

If you pay via a link and then cancel within 7 days, the refund is made:

• by phone;
• via available messengers on the website;
• by email to the hotel.

When paying by invoice and then canceling within 7 days, the refund is made:

• by email with an attached "refund statement" in free form addressed to the CEO of the company.

When paying through online booking services (aggregators):

• the refund is made through the booking channel on which the booking was made.

In case of cancellation of the booking after check-in, the first day is charged if:

• the stay in the room was more than 15 minutes.

Upon check-in, you must make a security deposit for the safety of the room in the amount of 5,000 rubles in any way convenient for you (cash or bank card).

The security deposit in the amount of 5,000 rubles is refunded by the same payment method that was used to make the deposit:

• when making a deposit in cash, you must keep the receipt for the refund. If the receipt is lost, the deposit can only be collected by the registered guest;
• when making a deposit with a bank card, the refund is made to the card that was used for authorization. Upon authorization, funds are frozen, with subsequent cancellation of this freeze. Cancellation of authorization takes from 5 to 30 calendar days, depending on the type of bank;

In case of violation of the hotel rules regarding the safety of the room and hotel property, upon check-out after inspection:

• damage caused by guests is compensated by withholding the amount of damage from the deposit made by the guest. If the amount of damage caused exceeds the deposit made by the guest, then compensation for damage in the part exceeding the amount of the deposit is carried out by the guest voluntarily or is subject to recovery in court.