Each guest of Krasnaya Polyana Gaming Zone receives a guest card and becomes a member of the loyalty programme. Bonus Apart-Hotel joined the loyalty programme this year so guests of the Gaming Zone can now get a discount if they choose to stay at our hotel. Only those over 18 years of age may be members of the loyalty programme. Please see a receptionist for more information.

The Bonus Hotel (the Hotel) Rules for accommodation of Guests with animals are as follows.

General terms

1. Guests may stay at the Hotel together with their domestic or exotic animals, as well as service dogs and guide dogs (the “animal” or “pet”). Any animal may only stay in a Hotel room with the Guest with consent of the Hotel management unless: 1) the animal is a service dog and the Guest can produce a document confirming that they are employed by a federal executive agency canine service and a document confirming the service dog’s special qualifications or 2) in the case of a guide dog, the Guest can produce a document confirming that they are permanent visually challenged and a document confirming that the guide dog has completed a special training course.

2. When checking into the Hotel with animals, Guests must read these Accommodation Rules for Guests with Animals and sign that they understand and agree to abide by them.

3. Accommodation with animals is permitted if the Guest can show an international veterinary certificate / pet passport. The format of such a passport and applicable execution requirements are established in the Unified Veterinary and Sanitary Requirements Applicable to Goods Subject to Veterinary Control (Supervision), approved by Customs Union Commission Resolution No. 317 dated 18 June 2010. The certificate must contain information about the animal and its owner, as well as about vaccinations required and administered; the animal must have received its last rabies shot at least 30 days and no more than 12 months prior to check-in.

4. The animal’s owner must notify the Hotel management well in advance of their intention to stay at the Hotel with their pet (prior to booking or checking in). The Guest must provide information about their pet (breed, age, size, weight and any other special details) and ask whether the Hotel has any current special considerations for accommodating such a pet.

5. The Hotel suggests the following prices for accommodation of animals in the same room with Guests, depending on the room category (prices are specified per animal):

• Apartments (1 bedroom, R1) — RUB 1,000
• Apartments (2 bedrooms, R2) — RUB 1,500
• Apartments (4 bedrooms, R4) — RUB 3,000

6. Rooms of all categories are available for accommodating Guests with animals.

Animal owner’s responsibilities

1. The Guest must bring with them a special pet container (cage) and a special sleeping mat.
2. The Guest must bring feeding dishes.
3. The Guest must bring a litter box or other special litter mats for animals that do not require time outside.
4. The Guest must always use a muzzle, collar and dog-lead when walking their dog.
5. For daily housekeeping and/or routine maintenance, we kindly suggest that Guests remove their pets from the room during the service and place the “Please clean the room” hanger on the doorknob. Otherwise, housekeeping or maintenance services will not be provided. The Hotel management may not provide any housekeeping or maintenance services if the animal is not in its cage and/or appears to be sick. The Guest may be denied accommodation with a pet if it is showing obvious signs of illness.
6. When leaving the animal in the room unattended, the Guest should place the pet in the special container (cage) and let the Hotel staff know.

Restrictions for Guests staying at the Hotel with animals

1. Please do not walk your pet at the sports venues, children’s playgrounds or on the green lawns adjacent to the Hotel building(s).
2. Please do not feed your pet from Hotel dishes.
3. Please do not wash your pet in the shower or bath in your room, or use the towels, bed sheets and other bedding items provided by the Hotel to care for the animal.
4. Please do not let your pet rest or sleep on the beds, sofas and soft furnishings.
5. Please do not comb or groom (trim or pluck) the pet’s hair or cut the pet’s nails in the room.
6. When you leave your pet in the room unattended, please place the pet in the special container (cage).
7. Please do not take your pet to dining facilities and public areas intended for recreation or sports, or to children’s play spaces and other similar public venues.
8. Please do not dispose of the pet’s litter in the toilet, wash the pet’s dishes in the dishwasher, or wash the cage/sleep mat in the bath or shower.

Responsibilities of the Guest

1. The pet’s owner is fully and personally responsible for keeping and properly caring for the pet in the room throughout their time at the Hotel.
2. The pet’s owner is liable for the full cost of Hotel property damaged and/or destroyed by the pet. If the pet causes any such damage, the Guest will make reimbursement for such damage in full by paying the extra charge required to cover the loss.
3. The pet’s owner will also bear all the risks relating to the pet’s behavior during its stay at the Hotel that might result in any damage to the property of third parties, including other Guests and/or Hotel staff, as well as any bodily injury to such persons.

Payment and return of the security deposit

1. On checking in with the animal, the Guest must leave a security deposit of 5,000 RUB at Reception to guarantee compensation for any possible damage the animal might cause during the Guest’s stay at the Hotel.
2. When checking out, the Guest must present the room for inspection by the Reception officer. If any damage has been caused to the Hotel (Hotel room), the Reception officer will produce a Property Damage Report stating the value of the property as per the approved price list.
3. If there is no damage, the Reception office will return the security deposit to the Guest in full. The Hotel reserves a right to deny the Guest further accommodation at the Hotel with an animal if:

• the pet is aggressive,
• The pet’s behavior is inappropriate or loud.

LLC "DOMAIN" Legal address: 354392, Sochi, Krasnodar Territory, s. Estosadok, emb. Seasons, building No 11, of. 113 TIN 2317079557 KPP 231701001 PSRN 1152367006000 Tel.: 8 (800) 444-07-77